Understanding Group and User Indicators in eKool Messaging
eKool helps you quickly identify message participants by showing visual indicators for group chats and user roles.
Group indicators
Each group chat in the Messages list shows a visual tag
- For school: The school logo is displayed in open group chats and announcements.
This is useful for:
- Teachers working at multiple schools.
- Parents with children in different schools.
- Students enrolled in both a general and a special school (e.g. music or art school).
User indicators
Inside each conversation:
- Role tags appear under user names (e.g. Class Teacher of 1.A).
- Class names are shown for students (e.g. “1.A”).
These indicators make it easier to:
- Recognise who you are chatting with.
- Avoid confusion when users have similar names or roles.
In addition, in the case of private interviews, the info (i) button displays more information about the user in question.
Related articles
-
Creating a new conversation
This article explains how to start a new chat or announcement in eKool, choose recipients, and create the conversation step by step.
-
Managing Conversations and Participants
This article explains how to manage an eKool conversation—edit its settings, handle participants, and assign admin roles.
-
Sending and Managing Messages
This article explains how to send, edit, delete, and manage messages in eKool chats, including how to track message views and send important notices.
Thank you for your feedback!
Thank you about your feedback/question, we will answer to you asap via your e-mail.
-
- Creating a new conversation
- Managing Conversations and Participants
- Sending and Managing Messages
- Polls in eKool Messaging
- Messaging User settings
- Who can you start a new conversation with (according to your role in eKool)
- Start a Conversations - Choosing Groups
- Understanding Group and User Indicators in eKool Messaging
- Participating in a conversation
-
- New location for Consent Management and School Cards
- Recovering eKool's account password
- eKool API
- Resolving Login Issues (Mobile-ID, Smart-ID, ID Card)
- How to reset your eKool password
- Getting an overview of grades after leaving school
- Changing Your Email (username): “Email is Already in Use”
- I can't see my child's/my own study information in eKool?
- Incorrectly sent absence notice
- How to Recover Your Account When You Can't Access Your Email
- Removing a parent's access to their child's educational information
- Troubleshooting Mobile App Crashes
- The school cannot be found in the eKool school list
- What should I do if someone else has logged into eKool account and made entries?
- Can't Find Your 2FA Code in Email?
- How to add a username to your Opiq account connected to eKool?
- Login Error: “reCAPTCHA verification failed”
- Troubleshooting Chrome Display Issues in eKool Messaging