Sending and Managing Messages
Learn how to send, edit, delete, and manage messages in eKool chats, including how to track message views and send school-wide notices.
Web
Sending a Message
You can:
- Send a message – Type your message and press Shift + Enter (depends on messaging settings) or click Send
- Upload a file – Add a file from your computer
- Add a poll – Available with the Basic package schools (see - Polls in eKool Messaging)
- Use Emojis – Add stickers or icons to your message
- Expand the window – Enlarge the chat for easier writing
Attention!
Pressing Enter may send or create a new line depending on your settings. To change this, go to Settings (gear icon above the chat list).
Sending Important Notices
Attention!
Only school administrators can send an Important Notice to all eKool users in their school.
To send:
- Write your message
- Click the exclamation icon before sending
- Confirm sending when the warning appears
This overrides all user notification settings.
Tracking Message Views
- Click the eye icon to see who has viewed your message
- Only the author of the message can see this
Managing Sent Messages
Hover over your message to access more options:
- 😀 Emoticon – React to a message
- ✏️ Edit – Update the message. Changes are visible to recipients
- ➡️ Forward – Send the message to another chat
- 🗑️ Delete – Remove the message
💬 Feedback: Click the feedback icon to see or give emoji-based feedback.
Deleting Messages
- Hover over the message
- Click the trash bin icon
- Choose:
- Delete for everyone (within 24 hours)
- Delete for yourself
Good to know!
You can delete your own message for all participants within 24 hours. Messages from others can only be removed from your own view.
That’s everything you need to send and manage messages in eKool chats!
Mobile
Sending a Message
You can:
- Send a message – Type your message and press Send
- Upload a file – Add a file from your device
- Add a poll – Available with the Basic package schools (see - Polls in eKool Messaging)
- Use Emojis – Add stickers or icons to your message
- Expand the window – Enlarge the chat for easier writing
Attention!
Pressing Enter may send or create a new line depending on your settings. To change this, go to Settings (gear icon above the chat list).
Sending Important Notices
Attention!
Only school administrators can send an Important Notice to all eKool users in their school.
To send:
- Write your message
- Click the exclamation icon before sending
- Confirm sending when the warning appears
This overrides all user notification settings.
Tracking Message Views
- Click the eye icon to see who has viewed your message
- Only the author of the message can see this
Managing Sent Messages
Hover over your message to access more options:
- 😀 Emoticon – React to a message
- ✏️ Edit – Update the message. Changes are visible to recipients
- ➡️ Forward – Send the message to another chat
- 🗑️ Delete – Remove the message
💬 Feedback: Click the feedback icon to see or give emoji-based feedback.
Deleting Messages
- Hover over the message
- Click the trash bin icon
- Choose:
- Delete for everyone (within 24 hours)
- Delete for yourself
Good to know!
You can delete your own message for all participants within 24 hours. Messages from others can only be removed from your own view.
That’s everything you need to send and manage messages in eKool chats!