Creating a new conversation
In eKool messaging, you can start a private chat, group chat, or send an announcement. This guide explains how to do it using the browser or app.
Web
Starting a New Conversation

- Click the + (plus) icon above the conversation list
- Choose New Message or New Announcement. Announcements are one-way messages where recipients cannot reply.
- A new window opens to select recipients
Selecting Recipients

- Select your school (if more than one is linked to your account)
- Choose the school year – this is only necessary if you want to contact users from a previous year
- Choose recipients:
- Use the group filters: Students, Parents, Personal, School staff, Teachers
- Or use School Groups for managed group conversations. You can read more about groups - Start a Conversations - Choosing Groups
Good to know!
Group options depend on your role in eKool (e.g. teacher, student, parent).
- Select the list of groups or specific recipients
- Look who has been added to the conversation
Good to know!
Only users with an eKool account will appear in your contact list.
- Click Create to continue
Finishing the Conversation creation
- Click Choose Picture to add a representative image (optional)
- Enter a conversation title (required, max 50 characters)
- Review and adjust selected recipients
- Click Create conversation
A blank chat window will open where you can write your first message.
Mobile
Starting a New Conversation

- Click the + (plus) icon below the conversation list
- Choose New Message or New Announcement. Announcements are one-way messages where recipients cannot reply.
- A new window opens to select recipients
Selecting Recipients

- Select your school (if more than one is linked to your account).
- Choose the school year – this is only necessary if you want to contact users from a previous year.
- Choose recipients:
- Use the group filters: Students, Parents, Personal, School staff, Teachers
- Or use School Groups for managed group conversations. You can read more about groups - Start a Conversations - Choosing Groups
Good to know!
Group options depend on your role in eKool (e.g. teacher, student, parent).
- Select the list of groups or specific recipients.
- Look who has been added to the conversation
Good to know!
Only users with an eKool account will appear in your contact list.
- Click Create to continue.
Finishing the Conversation creation
- Click Choose Picture to add a representative image (optional)
- Enter a conversation title (required, max 50 characters)
- Review and adjust selected recipients
- Click Create conversation
A blank chat window will open where you can write your first message.