Creating a new conversation

In eKool messaging, you can start a private chat, group chat, or send an announcement. This guide explains how to do it using the browser or app.

Web

Starting a New Conversation

  1. Click the + (plus) icon above the conversation list
  2. Choose New Message or New Announcement. Announcements are one-way messages where recipients cannot reply.
  3. A new window opens to select recipients

Selecting Recipients

  1. Select your school (if more than one is linked to your account)
  2. Choose the school year – this is only necessary if you want to contact users from a previous year
  3. Choose recipients:
  • Use the group filters: Students, Parents, Personal, School staff, Teachers
  • Or use School Groups for managed group conversations. You can read more about groups - Start a Conversations - Choosing Groups 

Good to know!

Group options depend on your role in eKool (e.g. teacher, student, parent).

 
  1. Select the list of groups or specific recipients
  2. Look who has been added to the conversation

Good to know!

Only users with an eKool account will appear in your contact list.

 
  1. Click Create to continue

Finishing the Conversation creation

  1. Click Choose Picture to add a representative image (optional)
  2. Enter a conversation title (required, max 50 characters)
  3. Review and adjust selected recipients
  4. Click Create conversation

A blank chat window will open where you can write your first message.

 
 

Mobile

Starting a New Conversation

 

  1. Click the + (plus) icon below the conversation list
  2. Choose New Message or New Announcement. Announcements are one-way messages where recipients cannot reply.
  3. A new window opens to select recipients

Selecting Recipients

 

  1. Select your school (if more than one is linked to your account).
  2. Choose the school year – this is only necessary if you want to contact users from a previous year.
  3. Choose recipients:
  • Use the group filters: Students, Parents, Personal, School staff, Teachers
  • Or use School Groups for managed group conversations. You can read more about groups - Start a Conversations - Choosing Groups 

Good to know!

Group options depend on your role in eKool (e.g. teacher, student, parent).

 
  1. Select the list of groups or specific recipients.
  2. Look who has been added to the conversation

Good to know!

Only users with an eKool account will appear in your contact list.

 
  1. Click Create to continue.

Finishing the Conversation creation

  1. Click Choose Picture to add a representative image (optional)
  2. Enter a conversation title (required, max 50 characters)
  3. Review and adjust selected recipients
  4. Click Create conversation

A blank chat window will open where you can write your first message.